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Contact Us

Having problems using COVIDaware MN on your phone?

Please see the frequently asked questions page.

Need a positive verification code?

If you receive a positive test for COVID-19, but haven't yet been contacted by public health, call the Minnesota Department of Health at 651-201-5689 and ask for a positive test verification code for COVIDaware MN. They will verify your positive test result and ask how you would like to receive the verification code. This phone line is monitored Monday through Friday 9 a.m. to 7 p.m. and Saturday and Sunday 10 a.m. to 8 p.m.

 

If you voluntarily choose to enter your test result into the COVIDaware MN system, you will need a verification code whether you are using the app or the exposure notification setting on your phone. 

 

NOTE: You only need a verification code if you receive a positive test result for COVID-19. You do not need a verification code if your test result was negative, or if you tested positive for COVID-19 before you started using COVIDaware MN.

 

Questions about Test at Home (Vault), and Testing

COVIDaware MN does not provide information about COVID-19 tests or testing sites.

If you have a question about the Test at Home program (through Vault), or any other test related issues, please visit the Minnesota Department of Health links listed below for information and help:


COVID-19 Test at Home (Vault: No-Cost COVID Testing For All Minnesotans)

COVID-19 Testing (general information)


Health-related questions

If you have questions related to COVID-19 testing, symptom screening, and state government services, please visit the State of Minnesota’s official COVID-19 response site. You can also contact the Minnesota Department of Health directly via their helpline:


Minnesota Helpline
651-297-1304
1-800-657-3504
Monday - Friday: 9 a.m. to 4 p.m.